# Octopods

> Octopods connects customer messaging channels to Intercom and HubSpot, so teams can handle conversations in the workspace they already use.

Start with the integration overview for your platform. Channel availability, setup requirements and capabilities vary by platform, channel and account. The guides below explain prerequisites and limitations. Consult the pricing and messaging-cost pages for subscription details and provider charges.

## Start here

- [Octopods overview](https://www.octopods.io/): Product overview and messaging integrations.
- [Intercom integrations](https://www.octopods.io/intercom): Available Intercom channels, with links to individual channel pages.
- [HubSpot integrations](https://www.octopods.io/hubspot): Available HubSpot channels, with links to individual channel pages.
- [Pricing](https://www.octopods.io/pricing): Subscription options, channel pricing and usage allowances. Instagram uses Omnichannel channel rates, with no separate Instagram rate; see the platform-specific WhatsApp pricing.

## Intercom features

- [Inbox app](https://www.octopods.io/intercom/inbox-app): Channel and conversation context in the Intercom sidebar.
- [Contact matching](https://www.octopods.io/intercom/contact-matching): How messaging identities relate to Intercom contacts.
- [Fin AI](https://www.octopods.io/intercom/fin-ai): Using Intercom's Fin AI with connected messaging channels.
- [Proactive messaging](https://www.octopods.io/intercom/proactive-messaging): Starting one-to-one WhatsApp and SMS conversations from Intercom.

## HubSpot features

- [Inbox and CRM view](https://www.octopods.io/hubspot/inbox-crm-view): Messaging conversations and customer context in HubSpot.
- [Timeline view](https://www.octopods.io/hubspot/timeline): Viewing messaging activity alongside HubSpot records.
- [Contact matching](https://www.octopods.io/hubspot/contact-matching): How messaging identities relate to HubSpot contacts.
- [Proactive cards](https://www.octopods.io/hubspot/proactive-cards): Starting WhatsApp and SMS conversations from a contact record.

## Messaging guides

- [Breeze Customer Agent](https://www.octopods.io/hubspot/breeze-ai): Supported Octopods channels, HubSpot deployment requirements and human handoff.
- [HubSpot messaging workflows](https://www.octopods.io/hubspot/workflows): Workflow actions for Twilio SMS and approved WhatsApp templates, including setup requirements.
- [Instagram and Facebook comment triage](https://www.octopods.io/hubspot/comments): Bringing selected post comments into HubSpot, with access requirements and reply limitations.
- [International SMS in Intercom](https://www.octopods.io/intercom/sms-international): Twilio number eligibility, country coverage, two-way messaging and costs.
- [WhatsApp Coexistence](https://www.octopods.io/whatsapp/coexistence): Connecting an eligible Business App number while retaining app access; sync and history limitations.
- [WhatsApp Groups](https://www.octopods.io/whatsapp/groups): Cloud API group eligibility, management in Reach, inbox replies, participant limits and migration limitations.
- [HubSpot messaging costs](https://www.octopods.io/hubspot/messaging-costs): Planning for Octopods subscriptions, usage allowances and separate provider charges.

## Comparisons

- [HubSpot SMS options](https://www.octopods.io/compare/hubspot-sms): Native HubSpot SMS, Octopods with Twilio, Sakari and Salesmsg.
- [HubSpot WhatsApp options](https://www.octopods.io/compare/hubspot-whatsapp): Native HubSpot WhatsApp and Octopods, including coexistence and workflow considerations.
- [Slack support in HubSpot](https://www.octopods.io/compare/clearfeed-alternative-hubspot): Octopods and ClearFeed approaches to Slack thread sync, replies and ticketing.
- [HubSpot inbox and separate messaging workspaces](https://www.octopods.io/compare/respond-io-alternative-hubspot): Comparing where teams work with Octopods, respond.io, Trengo and SleekFlow.

## Documentation

- [Help center](https://docs.octopods.io/en/): Setup articles, account configuration and troubleshooting.

## Optional

- [About Octopods](https://www.octopods.io/about): The team and the principles behind the product.
- [Why Octopods](https://www.octopods.io/why-us): Product positioning and integration approach.
- [Customer reviews](https://www.octopods.io/reviews): Customer feedback published on the website.
- [Contact](https://www.octopods.io/contact): Contact options for setup and product questions.