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IntercomOfficial Intercom Partner

ConnectWhatsAppto your Intercom Inbox

Easily integrate the most popular messaging apps to Intercom & reply to all your customers without leaving your Intercom inbox.

No credit card required
7-day free trial
Intercom

The messaging integration trusted by 100+ intercom teams

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Built for Intercom agents

Access all your key channels, right in your Intercom inbox

Native Intercom Inbox App

  • Full visibility into customer details and messaging channel
  • Merge contacts and send proactive messages directly from the conversation
  • Use templates to reply faster and stay consistent
  • Access channel-specific features without leaving Intercom
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Contact matching

  • Automatically match Intercom contacts to messaging channels
  • Keep contacts unified across apps
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Proactive messaging

  • Message customers first on the channels they use
  • Keep replies and follow-ups in one Intercom conversation
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Fin AI on every channel

Intercom has one of the most advanced AI support tools. Octopods makes it available across all messaging apps

  • Fin resolves up to 50% of support volume on messaging apps
  • Fin gives custom answers based on your help center docs
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Connect messaging channels your customers use

Support for all major social messaging platforms, right from the Intercom inbox

WhatsApp
WhatsApp
Telegram
Telegram
Telegram Personal
Telegram Personal
Facebook
Facebook
Instagram
Instagram
SMS
SMS
Slack
Slack
TikTok
TikTok
LINE
LINE
WeChat
WeChat
Viber
Viber

Get started with messaging on Intercom

Connect your channels & reply from Intercom while conversations sync automatically.

Intercom
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Octopods

Set up in minutes

  1. 1Install Octopods

    Find us on the Intercom App Store

  2. 2Connect channels

    Choose the messaging channels you want to connect to your Intercom inbox

  3. 3Start chatting

    Customer messages from all apps start showing in your Intercom inbox

"Our support team was struggling with 4 different apps. Once we connected Octopods, everything landed in Intercom. It's the most reliable integration we've used"

TC
Tania C.Sr Sales & Operations Manager

Frequently asked questions

No. Intercom remains your inbox and system of record. Octopods does not replace or duplicate it, it only connects messaging channels to Intercom so conversations appear where your team already works.

No. With Octopods, you can connect your messaging channels to Intercom in a few clicks. No coding or backend work needed.

Intercom integrates with a wide range of tools across CRM, marketing, support, and automation. For messaging apps, Octopods allows you to connect channels like WhatsApp, Instagram, Twilio SMS & more, all directly into your Intercom inbox.

Yes. Octopods is an official Intercom app partner and is built using fully verified, supported APIs. This ensures reliable syncing, long-term compatibility & enterprise-grade security.

Yes Octopods enables Fin AI on messaging channels. By syncing messaging conversations into Intercom, Octopods allows Fin AI to work on WhatsApp and other supported messaging channels just like it does for email or live chat. This means AI-powered replies, automation & workflows can be applied consistently across channels.

Ready to connect messaging apps to your Intercom inbox?

Set up the integration with full support from our team

Available on the Intercom App Store