TikTok Integration for HubSpot
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    TikTokTikTok Integration

    Bring your TikTok DMs into HubSpot

    Reply to TikTok DMs inside HubSpot and keep customer conversations alongside their data in one platform.

    Two-way messaging
    7-day free trial
    TikTok
    HubSpot

    TikTok → HubSpot

    JD
    AS
    MK
    RL

    Millions of DMs synced to HubSpot every month

    Does this sound familiar?

    • TikTok DMs live outside HubSpot
    • Context and customer info are scattered across tools
    • Contacts aren't created or tracked automatically
    • TikTok messages aren’t synced to HubSpot conversations

    Bring TikTok DMs into HubSpot

    Octopods connects your TikTok Business Pages to HubSpot so every DM becomes a HubSpot conversation

    1

    Connect

    Link your TikTok Business Pages in a few clicks

    2

    Sync

    TikTok DMs show up instantly in your HubSpot inbox, with message history & media

    3

    Reply

    Respond from HubSpot with two-way messaging. Replies are sent back to TikTok automatically.

    Connect TikTok

    1. Connect

    Link TikTok Business Pages

    Why teams use Octopods for HubSpot + TikTok

    Tiktok DMs in HubSpot

    • TikTok DM conversations sync into the HubSpot inbox
    • Messages & attachments are preserved in the conversation thread
    • Conversations live alongside other HubSpot channels

    Contacts & conversations are synced

    • TikTok users are auto created as HubSpot Contacts
    • Conversations are linked to correct contact records
    • Full message history appears on HubSpot timeline

    One login, multiple TikTok pages

    • Connect multiple TikTok Business pages & route pages to different HubSpot inboxes
    • Octopods creates your account automatically. No extra logins or separate dashboards
    TikTok
    TikTok DM
    @viral_creator
    Open
    Hey! Loved your product in the video. Where can I buy it?
    You
    Thanks for reaching out! Here's a link to our store with a special discount for you.
    Seen 2:15 PM
    Contact created
    CS
    Synced to HubSpot

    Who this integration is for

    • B2B teams using HubSpot Service Hub
    • Companies receiving customer inquiries through TikTok DMs
    • Teams that want TikTok conversations tracked in the CRM
    • Support, sales or growth teams managing 1-to-1 TikTok conversations

    What this integration is not

    • Not a TikTok social media management tool
    • Not for publishing or scheduling TikTok content
    • Not bulk or campaign-based TikTok messaging
    • Not a replacement for HubSpot

    How teams use the TikTok + HubSpot integration

    Customer support

    Answer TikTok DMs from HubSpot without losing message history or ownership

    Lead capture

    Turn TikTok leads into HubSpot contacts while interest is high

    Customer experience

    Keep TikTok chats connected to the full customer journey in HubSpot

    Frequently asked questions

    Common questions about the TikTok HubSpot Integration

    Ready to bring TikTok into HubSpot?

    Connect your TikTok Business Pages in minutes

    Available in the HubSpot App Marketplace