Why Octopods?
Intercom and HubSpot are where teams work. Messaging apps are where customers talk. Octopods connects the two, reliably, securely & at scale.
How we build at Octopods
Operator-first
We design for the people doing the work, not for demos or slides. If it doesn't help the agent, we don't build it.
Platform-native
We respect Intercom and HubSpot workflows instead of fighting them. Our goal is to feel invisible and seamless.
Reliability over shortcuts
We build on official APIs and prioritize long-term stability over quick hacks that might break later.
Simple by default
If a feature adds complexity without real value, we don't ship it. We fight feature bloat constantly.
Is Octopods right for you?
We want to make sure we're the perfect fit for your team.
✕Octopods is not for...
- ✕Teams that don't use Intercom or HubSpot
- ✕Personal use or individual chats
- ✕Looking for a standalone inbox (we integrate into yours)
- ✕Spamming or bulk marketing messaging
- ✕Unofficial or 'grey' API usage
Octopods is for...
- Teams using Intercom or HubSpot for support
- Businesses with customers on WhatsApp, Telegram, etc.
- Support teams that want to stop switching tabs
- Companies that need a centralized conversation history
- Organizations that value data security and official APIs
More than just an integration
We built Octopods to handle the complex needs of modern support and sales teams
Instant Setup
Connect your CRM and messaging channels in minutes. No code, no heavy setup.
Enterprise Security
GDPR compliant, end-to-end encryption, and enterprise-grade data protection standards.
Global Reliability
Built on top of official APIs with 99.9% uptime guarantee for mission-critical communications.
Omnichannel Ready
Start with WhatsApp, then add Telegram, SMS, Instagram, and more as you grow.
Custom Workflows
Trigger sophisticated automations and bots based on message content and metadata.
Mobile First
Perfect experience on both desktop and mobile CRM apps for your team on the go.
See the difference
What actually changes in your day-to-day with Octopods?
Without Octopods
When messaging apps live outside your support tool
- Customer messages are split across tools, phones, and apps
- Agents switch apps just to reply
- Conversations don’t fully appear in Intercom timelines
- Automation, routing, and SLAs don’t apply consistently
- Managers lack visibility into messaging performance
"Intercom becomes just one tool, not the full source of truth."
With Octopods
When Intercom becomes truly omnichannel
- Messages from all connected channels flow directly into Intercom
- Agents reply from one inbox using familiar tools
- Every conversation is logged to the right customer
- Intercom rules, workflows, and automation work across channels
- Managers get full visibility into team performance
"Intercom stays the inbox. Octopods makes it omnichannel."