Bring the most popular messaging apps into Intercom

Integrate WhatsApp, SMS, Twilio, Telegram, Tiktok & 15+ more channels into Intercom or HubSpot and centralize all your communication

Trusted by 5000+ teams worldwide

Having conversations on too many channels?

Your team shouldn’t have to switch between messaging apps just to support customers

The problem

Disconnected channels

✕Teams switch between WhatsApp, Telegram, SMS & more channels just to reply
✕Messaging conversations live outside Intercom or HubSpot, breaking workflows and automation
✕Fin AI, Breeze AI, bots, and workflows don’t apply to conversations on messaging apps
✕Managers can’t see response times, volume, or workload across apps

The solution

Bring messages into Intercom or Hubspot

✓Works natively inside Intercom & HubSpot. No extra app or inbox to manage
✓Messages from different channels flow into your existing workflow
✓Fin AI & Breeze AI work out of the box across every messaging channel
✓Teams & managers get full context, visbility & control

Built to work natively with Intercom and HubSpot

Turn Intercom & Hubspot into omnichannel platforms for all customer messages

Intercom

Bring every customer conversation into Intercom, no matter where it starts.

HubSpot

Turn HubSpot into a messaging-ready CRM that keeps chats synced & visible.

From customer support to sales follow-ups

Teams use Octopods to manage conversations, automate workflows & maintain customer history across messaging apps

Customer service

Support customers across messaging apps without leaving your support platform

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Sales & follow-ups

Reply to leads on channels they prefer while keeping conversations synced

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Omnichannel messaging

Bring all your messaging apps into one consistent workflow without adding another inbox

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Why teams love Octopods

Extend Intercom or HubSpot with messaging channels your customers use, easily & securely

Intercom & HubSpot partner

Octopods is an approved app partner for both Intercom and HubSpot, built to work natively within the platforms & supported by official integration frameworks

Omnichannel connection

Bring all customer conversations from different messaging apps into the support platform your team already uses

Official, secure APIs

Built on official, fully verified APIs with enterprise security standards to ensure reliable, compliant messaging at scale

Native platform workflows

Use Intercom or HubSpot features like assignments, internal notes, tags, and handoffs across messaging channels, without introducing a new tool or workflow

Automation & AI ready

Use Fin AI, Breeze AI, bots, SLAs & HubSpot workflows across messaging channels, just like email or live chat.

Analytics & visibility

Get visibility into conversations, team workload, response times & customer history inside Intercom or HubSpot, across all connected messaging channels.